Shipping policy
Shipping Policy
Thank you for choosing Dehostconsulting.
We are committed to delivering your educational resources, strategic intelligence report, books, manuals, and training materials efficiently and professionally.
Order Processing Time
Orders are typically processed within 1–5 business days after payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Digital Products
Digital products such as:
- eBooks
- Strategic Intelligence Reports
- PDF workbooks
- Facilitator manuals
- Downloadable templates
- Training resources
are usually delivered instantly or within a few minutes after successful payment.
If you do not receive your digital product, please check:
- your spam/junk folder,
- promotions folder,
- or contact us for assistance.
Physical Products
Printed books and physical materials are shipped using available local or international courier services.
Estimated delivery times:
- Local deliveries: 3–7 business days
- International deliveries: 7–21 business days
Please note that delivery times may vary depending on:
- your location,
- customs processing,
- courier delays,
- weather conditions,
- or other external factors.
Shipping Fees
Shipping costs are calculated at checkout based on:
- destination,
- package weight,
- and shipping method selected.
Order Tracking
Where tracking is available, customers will receive tracking information after shipment confirmation.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or failed deliveries caused by incorrect addresses submitted during checkout.
Delays
While we aim to deliver all orders promptly, unexpected delays may occasionally occur. We appreciate your patience and understanding in such situations.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date so we can assist you.